Kilian

THE LIQUORS

    • ANGELS' SHARE
    • ROSES ON ICE

NEW IN

    • OUR SELECTION
    • Best sellers
    • New fragrances
    • Online exclusives
    • Limited editions
    • Floral perfumes
    • Scented lipsticks Collection
    • Boutique exclusives
    • Coffrets and clutches
    • SIZE SELECTION
    • 50ml refillable perfumes
    • 50ml refillable perfumes and clutches
    • 50ml refills
    • 30ml travel sets
    • 250ml carafes
    • OLFACTORY SELECTION
    • Online exclusive sample set
    • Shop by olfactive families
    • Scented ritual for him
    • Winter Fragrances

Perfumes

    • The Fresh
    • Roses on Ice
    • Moonlight in Heaven
    • Bamboo Harmony
    • Flower of Immortality
    • Vodka on the Rocks
    • Lemon in zest, Lugano
    • Water Calligraphy
    • The Narcotics
    • Good girl gone Bad by KILIAN
    • Good girl gone Bad by KILIAN - EXTREME
    • Love, don't be shy
    • Love, don't be shy - EXTREME
    • Rolling in Love
    • Woman in Gold
    • Do it for Love
    • Forbidden Games
    • Liaisons Dangereuses, typical me
    • Voulez-vous coucher avec Moi
    • Rose Oud
    • Beyond Love, prohibited
    • Sweet Redemption, the end
    • In the city of Sin
    • The Cellars
    • Angels' Share
    • Straight to Heaven, white cristal
    • Black Phantom - "MEMENTO MORI"
    • Intoxicated
    • Playing with the Devil
    • Gold Knight
    • Apple Brandy, New York
    • Single Malt, London
    • Amber Oud
    • Noir Aphrodisiaque, Paris
    • A taste of Heaven, absinthe verte
    • Sacred Wood
    • THE SMOKES
    • Dark Lord - "EX TENEBRIS LUX"
    • Smoke for the Soul
    • Back to Black, aphrodisiac
    • Light My Fire
    • Musk Oud
    • Royal Leather, Mayfair
    • Pearl Oud, Doha
    • THE LIQUORS
    • ANGELS' SHARE
    • ROSES ON ICE

MAKEUP

    • LIMITED EDITION - The Nudes
    • KILIAN LOOKS
    • Matte Perfect Red Scented Lipstick
    • Satin Perfect Red Scented Lipstick

GIFTS

    • HOLIDAY COLLECTION
    • CHINESE NEW YEAR SELECTION
    • GIFT FINDER
    • GIFTS FOR HER
    • GIFTS FOR HIM

ACCESSORIES

    • FOR THE BODY
    • Scented hand cream
    • Candles
    • Do it for Love
    • THE CLUTCHES AND THE COFFRETS
    • The Dawn
    • The Dusk
    • The Dandy
    • The Phantom
    • The Muse
    • THE TRAVEL ATOMIZERS
    • White travel atomizer
    • Blue travel atomizer
    • Black travel atomizer

The Brand

    • About Kilian
    • The Founder: Kilian Hennessy
    • Art and Culture inspirations
    • My obsession is to make perfume visible
    • True Luxury Should Last Forever
    • Discover
    • Perfume Stories
    • Travel with Kilian City Guides

ONLINE CONSULTATION

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        Shipping Options

        BY KILIAN INC. SHIPPING OPTIONS

        We’re sorry, our deliveries are taking longer than normal at the moment. We are working hard to get your items to you as soon as possible. Please keep checking your tracking information and thank you for your patience.

         

        Click on one of the links below to jump to the listed section:

        • DELIVERY OPTIONS
        • SHIPPING & HANDLING CHARGES
        • SHIPPING RESTRICTIONS
        • CLICK AND COLLECT

        DELIVERY OPTIONS

        BY KILIAN INC. orders are shipped to locations within the United Kingdom.


        PLEASE NOTE:
        *All purchases are subject to bank authorisation prior to processing. Only authorised purchases will be processed and shipped.

        DELIVERY CHARGES

        An order can be delivered to one address only. If you require to send orders to multiple addresses you will need to place a separate order for each address. UK delivery options (orders placed Monday to Friday excluding Bank Holidays)

        Option 1 - Free Standard Delivery with any purchase - Delivery for most standard orders within 5-10 working days. PLEASE NOTE - this excludes weekends and Bank Holidays.

        Option 2 – Named Day Delivery - £4.95 - Delivery on the day selected by the customer.

        Option 3 – Next Day Delivery - £6.50 - Delivery the following working day. Orders must be placed by 3pm.

        Option 4 – Saturday Delivery - £10.50 - Orders must be placed by 3pm on a normal working day.

        Option 5 - Click & Collect – Collect from a local shop in partnership with UPS FREE
        How it works: Choose from over 2700 local shops nationwide and collect your order at your convenience. (Please check your local stores opening hours before placing your order) Participating shops are part of the UPS Access Pointsâ„¢ network.
        You will receive an email to tell you when your order is ready to collect.



        DELIVERY RULES & RESTRICTIONS

        We will deliver the goods in accordance with the delivery option selected by you during the order process.

        CLICK AND COLLECT

        Click and Collect – Collect from a local shop in partnership with UPS

        Your order will be dispatched and delivered to your chosen collection point as soon as possible. Participating shops are part of the UPS Access Pointsâ„¢ network.

        You will receive an email to tell you when your order is ready to collect.

        When collecting you order:

        - Please bring a driver’s license, passport, foreign national ID, military ID OR any other form of photo ID along with one of the following, which must contain the customer’s full name, utility / phone bill, council tax bill, wage slip, bank statement
        - If someone else collects your order on your behalf, they will be asked for your photo ID as well as their own
        - You will be asked to sign for the package, to confirm receipt

        You will receive an email collection reminder on day 3 and 7 after delivery if you have not yet collected your order. Your order will sent back to us if not collected within 10 days.



        UK mainland orders received by 3pm, Monday to Friday, will be dispatched the same day for the next day delivery option and the following day for standard delivery.

        Please allow two additional days for deliveries to Scottish Highlands, Aberdeen, Northern Ireland and other rural areas. Please note that some deliveries to Northern Ireland could be delayed by Irish Customs. We apologise in advance for any inconvenience this may cause our customers. Unfortunately for select post codes in specific rural areas we may offer limited delivery options. You will be notified of this at checkout.

        Orders are processed and shipped on business days only (Monday through Friday, excluding bank holidays).

        Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more delivery.

        Kilian does not accept any liability whatsoever for delayed delivery caused by any third party. As soon as you have received the goods, you will assume all risk in the goods. Upon delivery of the goods to you, we will also provide you with sufficient details to enable you to:

         

        a) exercise your right of cancellation; and
        b) address any intended cancellation or complaints to the correct place of business.

         

        Some orders require a signature upon delivery. If you are not there to receive your order, our delivery company may leave a telephone number or delivery card for you to make alternative arrangements. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave your order 'hidden' at the address.

        To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, we use a system that verifies your address using your postcode.

        We are unable to process orders to a P.O Box address.

        We are unable to offer delivery to British Forces Postal Office addresses.

        We're sorry Kilian only delivers online orders to UK addresses (excluding the Channel Islands).

         

         

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        How do we use your data? Your email address will be used only to send you By Kilian newsletters and information about By Kilian products, events and offers. You can unsubscribe at any time by clicking on the unsubscribe link in each newsletter. For more information on By Kilian, a trading company of Estée Lauder Cosmetics Limited privacy practices, please see our Privacy Policy.
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